We understand that there may be instances where you or a (non-NHS) third party may feel you need a doctor’s letter for something. However, the NHS does not cover the provision of bespoke doctors letters to outside agencies. A fee may be payable in accordance with British Medical Association (BMA) guidance. Fees and charges for these services are shown on our website below:
https://www.millhillsurgery.co.uk/private-services-list-fees/
If you would like to request a doctor’s letter, please submit an online form here – please select Doctor’s letter (under Admin requests). Please read and answer the questions carefully, making sure to include all the relevant details relating to your request. This will help us better assess whether we are able to fulfil your request AND if so, will help us write a more suitable letter for you.
Please note, we are unable to include information in the letters that is not corroborated by information that is already on your medical record.
If you are unable to fill in the online form, you can request a paper copy from reception. Please note, while we will try to stick to the timescales above, paper requests will take longer to process. We ask that you reserve this for patients who are genuinely unable to use the online form, (e.g. patients with learning disabilities, or no internet access).
What happens after I have submitted the request to you?
Your request will normally be processed by our care navigators and reviewed by a GP.
We will contact you (usually by email) within 10 working days to do one of the following:
- Request further information about your request. If we do not hear back from you within 7 days of this, we will assume you no longer need the letter and close your request.
- Inform you that we are able to fulfil the request and inform you of the associated fee. Once you have paid the fee, we endeavour to prepare the letter for you within 28 days of payment, but this may take longer during busy periods.
- Inform you that we are unable to fulfil your request, usually with a reason why.